|
| |
FAQ
How long does it take to get my product?
Usually your item will arrive within 10 days of your order. However due
to the number of teams and products that we carry some items, due to
production delays and out of stocks, may take longer. |
|
Is it safe to shop online?
This site has security measures in place to protect the loss, misuse and
alteration of the information under our control.
All orders are transmitted on a fully secure SSL server. When you enter
your credit card number into the order form, it is transmitted across
the Internet in an encrypted (scrambled) form, then decoded when we
receive the order.
We encrypt every order to protect your credit card number and personal
information. Encryption is a process by which we use software to
scramble your credit card number and personal information in transit.
|
| |
|
Privacy Policy:
Grid Iron Golf Gifts Commitment to Privacy
Grid Iron Golf Gifts respects customer privacy. Any information
transmitted to us, whether inquiry or transaction related, will be
exclusively retained by Grid Iron Golf Gifts. We do not sell, trade, or
transfer sensitive customer information to third parties.
We may, however, contact our customers from time to time regarding
new products, sales discounts, or other special promotions.
|
Return Policy:
Return authorization is required from Grid Iron Golf Gifts for any returned
merchandise. We cannot accept returns on used items, special order
merchandise or auctioned items. Merchandise must be in original packaging
and be resalable as new. All requests must be made within 30 days of
delivery. Shipping charges are non refundable. Please email sales@nflgolfstore.com
or call 1-317-774-8933 prior to returning any merchandise. Team Logo Golf Bags and
Team Logo putters will be charged a 20% Restock Fee.
Shipping Policy:
All orders automatically calculate shipping charges. If you
question the amount added for shipping please email us within 24 hours of
receiving your conformation. Most items are shipped within 3-5
business days. You can expect to receive your order within in 7-10
business days. Custom orders and golf bags may take up to 6 weeks. Orders
may SHIP AHEAD, when out of stock items are included in multiple item
orders. If an order is SHIPPED AHEAD and the shipping method is by air, (Next
Day, Next Day Saver, 2nd Day Air) the remainder of the order will ship via UPS
Ground. You will not be billed for the additional shipping. International
orders will not be SHIPPED AHEAD.
All
international orders shipping is calculated manually . International customers
will be responsible for payment of any applicable duties at the time an order
arrives at its destination. You must contact your local Department of Commerce
for any duty and taxes that may be added. Grid Iron Golf Gifts orders only include
the cost of the item and the shipping. Any duty or taxes may be added at the
time of delivery.
International orders will not be SHIPPED AHEAD. (see above reference to SHIP
AHEAD)
Because of increased Internet fraud, we are requiring proof of card
ownership for ALL NEW International orders over $50.00. Before we process any
NEW INTERNATIONAL ORDERS we must have a copy of the credit card statement with
the name and address of the customer the order is being billed to on file. It
must be either faxed to us at 1-317-219-3421 or mailed to us at Grid Iron Golf Gifts
, 925 Conner Street, Noblesville, IN 46060 Attn: Order Processing. Please
contact customer service with any questions. email sales@nflgolfstore.com
or by phone 1-317-219-3413.
|
